Don’t Be This Appliance Repair Guy
Unfortunately, it is very difficult for consumers to know whether their appliance repair person is a good tech or not. On-line ratings are helpful, but often don’t tell the complete picture either as they really just reflect how good that person or company is at managing their on-line presence. So this post is more for repair guys = don’t be this kind of appliance repairman!
Background: I follow a bunch of appliance repair ‘help’ sites and a few Facebook Groups. I sit here and shake my head sometimes at the absolute and utter nonsense that I read from ‘professional’ appliance repair technicians. This morning I read advice about a very common repair that shakes my faith in my fellow repair guys.
The Appliance and Repair: There are a certain number of models of Whirlpool Top Load Washers that occasionally have issues with the drum bearings. (All washers have bearings and all bearings can and do break. Whirlpool is about the only brand that makes a washer where the tub bearing is somewhat economical to replace.) In this discussion, ‘professionals’ were talking about the kit that Whirlpool has produced that replaces the bearings and the shaft that go bad on these units.
Don’t Be This Guy: This gem comes from one of the guys giving advice on this forum:
This ‘professional’ literally throws out 3/4’s of the parts that come in this kit that the manufacturer has made available for this repair! = including the shaft which the bearings ride on … that is ALWAYS scored and chewed up. Unbelievable! And this guy is giving advice to other repair guys!
Understand this: installing the sleeve tube, spacer and shaft takes NO EXTRA TIME!! This guy just knows better, and chooses to not install these parts. I’ll bet he charges for the full kit too. Shameful.
My fellow repairpeoples … don’t be that guy. Cutting corners and doing temporary ‘repairs’ hurts all of us. We all look bad when you do this garbage. Take pride in your work. Take pride in your repair.
For those of you wondering which bearing I’m talking about:
