This is a tech tip for anyone servicing a Whirlpool Duet Washer. Quite often we end up having to drain the washer through the pump. Normally this would be messy, wet job. However Whirlpool was kind to us by providing a built in drain pan to drain the pump into – the bottom cover.
Remove the bottom cover. Move the wire harness down out of the way. remove the pump from the base of the washer and pull it forward. Hang the lip of the pump over the edge of the bottom cover that you’ve laid flat in front of the washer. Open the pump and drain into the cover. Don’t overflow it!